Frequently Asked Questions
Everything you need to know about our handcrafted fashion pieces.
How long does it take for my order to be made?
As each Jaz Hand Made piece is crafted by hand, please allow 5-7 business days for production before your order is shipped.
What materials do you use for your garments?
We prioritize sustainability and quality by using premium natural fibers, including organic cotton, linen, and ethically sourced wool.
Do you offer international shipping?
Yes, we ship our handmade collections worldwide. Shipping costs and delivery times are calculated at checkout based on your location.
How can I ensure I select the right size?
Please refer to our detailed Size Guide found on each product page. If you are between sizes, we recommend sizing up for a more comfortable fit.
What is your return policy for handmade items?
We accept returns within 14 days of delivery for a full refund or exchange, provided the item is in its original, unworn condition with tags attached.
Can I request a custom adjustment to a design?
We love creating unique pieces! Please contact our support team via the 'Custom Order' form to discuss minor alterations or bespoke sizing.